KSA Industrial Automation Company provides industrial automation in the Eastern Province from one regional base in Al Shati District, Dammam, with the response commitments written into every proposal. Remote support starts the same day, an engineer is on site within one working day, and the company has been established since 1995. A quotation reaches you within one working day.
What you receive: a written proposal stating scope, response terms, programme and price, one working day after we receive your I/O list, P&IDs or fault description. Request a quotation

Industrial automation in the Eastern Province: coverage by area
The region is wide, and plants differ from one end to the other. This table shows the usual automation need by area.
| Area | Typical plants | Usual automation need |
|---|---|---|
| Dammam and Al Khobar | Factories, food lines, utilities | PLC and SCADA upgrades, fault support |
| Jubail | Process and chemical units | Migration in turnarounds, documentation |
| Ras Tanura and Abqaiq | Oil and gas facilities | Contractor-side controls, loop checks |
| Ras Al Khair | Heavy industry, desalination | SCADA extensions, telemetry |
| Qatif and Al-Ahsa | Food, dates, water | HMI, pump control, telemetry |
| Hafar Al Batin and the north | Pipelines, remote water sites | RTUs and radio or 4G links |
How fast do we respond across the Eastern Province?
Remote support starts on the same day you call, and an engineer is on site within one working day anywhere in the Eastern Province. For a stopped line, send the machine name, the alarm text and a photo of the controller, and we begin diagnosis before anyone has left the office. Our emergency support page lists the controllers we cover.
Can you monitor remote sites across the region?
Yes, and this is where the Eastern Province differs from a city job. Pump stations, tank sites and metering points sit far from the control room, so we fit an RTU or PLC with a link that suits the terrain: 4G where coverage is good, radio or fibre where it is not. We work with Modbus, Profinet, Ethernet/IP, DNP3, OPC UA and MQTT, and a telemetry system typically takes 3–8 weeks. Read more on RTU and telemetry and remote monitoring.
How does regional support work from Dammam?
- We keep a backup of each customer's program and a network diagram on file.
- A fault call opens a remote session with the engineer who knows the platform.
- If the problem is physical, a second engineer leaves with the likely spares.
- After repair, we compare the running program with the stored backup.
- You receive a short report listing cause, action and any follow-up.
City pages give the local detail for Dammam and Jubail.
Why choose a regional contractor for Eastern Province plants?
One team, one set of records and one route to an engineer are easier to manage than a different vendor for every site. We are approved by Saudi Aramco, SABIC and the Royal Commission, and we hold ISO 9001, ISO 14001 and ISO 45001. The same documentation applies at a small pump house as at a large process unit.
Eastern Province industrial automation questions
Who provides industrial automation in the Eastern Province?
KSA Industrial Automation Company provides PLC, HMI, SCADA, telemetry and commissioning across the Eastern Province from its base in Al Shati District, Dammam. We are approved by Saudi Aramco, SABIC and the Royal Commission, and we return quotations within one working day.
What affects the cost of automation in the Eastern Province?
The main factors are I/O count, platform, the number of separate sites, communication links such as radio or 4G, and how far an engineer must travel for acceptance tests. Several sites on one project usually share engineering effort, which lowers the cost per site.
How long does an automation project take in the Eastern Province?
A PLC system typically takes 2–6 weeks, a SCADA system 4–12 weeks and a telemetry network 3–8 weeks. The number of sites and the access permits needed for remote locations decide where in the range yours falls.
Do you cover sites outside the main cities?
Yes. We plan trips to Qatif, Al-Ahsa, Ras Al Khair, Hafar Al Batin and similar locations as part of the quotation, and we confirm the access documents your site needs before an engineer departs.
Can you connect old and new controllers in one SCADA?
Yes. We bring Siemens, Rockwell, Schneider and ABB controllers into one SCADA through OPC UA or a protocol gateway, so operators see a single alarm list while the old equipment is replaced in stages.
What should I send for a quotation?
Send the I/O list, P&IDs or a description of the process, the site locations and any communication constraints. A list of existing controller models helps us confirm the platform and price within one working day.
Need industrial automation in the Eastern Province? Tell us the sites, the controller models and the fault or project, and we quote within one working day.
Email: inquiry@ksaindustrialautomation.com | Request a quotation
